To all our Malaysian retail customers,
It is with great reluctance for us to revise the shipping rates. Since inception in 2010, we have always made an effort to ensure you receive preferential shipping rates. There are few SG ecommerce businesses who will charge Malaysian local shipping rates. However, the whirlwind of changes in the past year have adversely affected our efforts. The toll rates have increased dramatically. And with security tightening resulting in long queues at the causeway, it has become very difficult for us to continue charging Malaysian rates.
Effective immediately, all Malaysian retail orders will be charged a flat shipping rate of SGD$20 and the parcel will be shipped from Singapore to your address in Malaysia. We seek your understanding on the change. Orders made before the change will not be affected.